Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from HA World Online to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to HA World Online shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    5210 Cleveland Blvd., Suite 140 #198
    Caldwell, ID 83607

    Delivery shall be deemed to have been made by You to HA World Online five (5) days after the date sent.

  • Copyright
  • All content appearing on this Web site is the property of:

    HA World Online
    5210 Cleveland Blvd., Suite 140 #198
    Caldwell, ID 83607

    Copyright © 2010-2017 HA World Online. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2017 HA World Online. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by HA World Online. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of HA World Online or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. HA World Online and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if HA World Online believes that customer conduct violates applicable law or is harmful to the interests of HA World Online and its subsidiaries.

  • Privacy Policy
  • HA World Online use of personal information that you may submit to HA World Online through this Web site is governed by the HA World Online Privacy Policy.

  • Consumer Agreement
  • Payment Processing requirements:

    1. We retain the right to call the phone number(s) entered by the customer as part of their billing and/or shipping information in the shopping cart for verification purposes 

    Special Orders and Pre-Orders;

    All purchases made which have been indicated as "Special Order" on the product listing page are defined as a product which we will order from our manufacturer/distributor/supplier ONLY after full payment by the customer has been received for the item, including any and all shipping charges associated with the delivery of said product, and shall be subject to the following terms and conditions...

    • We do not necessarily stock special or pre-order items, they may be ordered especially for the customer upon receipt of payment for the special order item or to reserve the products availibility from the manufacturer. It is the customers responsibility to confirm availability and delivery times prior to placing the order.
    • All sales of special order items are final.
    • Special orders and Pre-Orders are subject to a 20% cancellation fee once payment has been made unless we have been notified of the cancellation within 4 hours of the original purchase.
    • Special orders may be subject to extended shipping and delivery times. It is the responsibility of the customer to contact us if the delivery time is of concern to them. We do our best to expedite delivery of all purchase made on our site, but delivery of special orders is beyond our control as we do not place the order with the manufacturers until after payment has been made by the customer and as such, we are limited to the manufacturers availability to supply the item and their terms and conditions for shipment of the item to us. In most cases we are able to ship special orders within 4-10 business days after full payment has been received from the customer.
    • Returns of special orders items as defined in our Returns Policy will be honored as any other purchase, but only after the special order purchase has been completed and shipped to the customer.

    Special Shipping & Delivery Instructions;

    All credit card orders placed on this site requiring credit card authorization may require a signature upon delivery to ensure that the proper person has received the shipment and also to ensure that a succesful delivery of the ordered items has been made.

  • Shipping & Delivery
  • All credit card orders placed on this site requiring credit card authorization may require a signature upon delivery to ensure that the proper person has received the shipment and also to ensure that a succesful delivery of the ordered items has been made.

    At this time, HA World Online ships merchandise to locations within Canada and the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. HA World Online is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Sales Tax
  • HA World Online charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate for the State of Idaho; All merchandise shipped to customers residing in the State of Idaho will be charged the applicable sales tax rate which is, at present, 6%.

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. HA World Online makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. HA World Online SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL HA World Online BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by HA World Online.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. HA World Online is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not HA World Online.

    The inclusion of material on this server does not imply any endorsement by HA World Online, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although HA World Online tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

  • Return Policy
  • At HA World Online, the customer is number one!  If you are unhappy with your purchase for any reason, please contact us to arrange for a product return.  We will be happy to process your request, according to the terms and conditions herein;

    • We have a 30 Day Money Back Guarantee policy.  Items must be returned to us within 30 days from the date of purchase and be in its original condition.
    • Returns not meeting these conditions may be charged a restocking fee of up to 15% of the purchase price.  (See below)
    • Credit card purchases will be refunded to the original purchasers’ card, subject to our policies.  Please note that HA World Online does NOT process any financial transactions, all transactions are handled by Paypal.  Please contact them for all such queries.
    • We are not responsible for returns lost or damaged in shipment
    • Shipping charges are non-refundable unless the return is due to our error or if the returned item is defective.

    Restocking Fees:

    A 15% restocking fee may be applied to any refunds for any returned items that are not in the same condition as they were purchased, including but not limited to…
    • Products sold in sealed packaging that has been removed or distracted from the original packaging in a manner which destroys the packaging such that we cannot resell it in the same, brand new condition (ie: with packaging intact) as it was sold in. In other words, please examine the product and its contents prior to cutting it out of a factory blister or sealed plastic package to ensure you will not have to pay the restocking fee.
    • Products sold in contractor packaging such as boxes that are sealed or partially sealed where the product inside has clearly been used (such as twisted switch wiring) and can no longer be resold as new.
    • Products sold in any packaging that contains plastic wrapped contents (such as batteries) where those contents would indicate use of the product such that said product and its contents can no longer be sold as new. This also pertains to any and all parts included within the package contents such as screws, wire nuts, protective caps, instruction manuals or documentation, software, cords, etc.

    Defective Item Returns

    Money Back Refunds;

    If you have received a defective item from us and would prefer a money back refund, please follow the steps below;

    1. Contact our Customer Service Department to receive a Prepaid Return Label and a Return Merchandise Authorization (RMA) Form.
    2. A Prepaid Return Label and RMA Form will be emailed to you as an email attachment within 1-2 business days.
    3. Affix the Prepaid Return Label to your shipping material, enclose the completed RMA Form and the defective item and mail it back to us.

    Please allow 7-10 days after receipt of returned item for us to initiate your refund. 


    If you have received a defective item from us and would prefer an exchange or replacement of the defective merchandise,

    Please follow the steps below, and according to the following terms and conditions;

    • We reserve the right to offer a refund in lieu of an exchange, at our discretion
    • Products purchased from us which are found to be defective within the warranty period will be replaced at our option providing we still have that product in stock.
    • All manufacturers’ warranty terms and restrictions apply.
    1. Contact our Customer Service Department to obtain authorization for an exchange.  If approved, we will ship you the replacement product as well as a Prepaid Return Label and an RMA Form (please allow 5-7 business days for delivery).
    2. Affix the Prepaid Return Label to your shipping material, enclose the completed RMA Form and the defective item and mail it back to us.

    Customer Service Information

    For questions regarding products, order delivery, or returns, please contact us via email at admin@haworldonline.com or call us directly at 1-800-920-9804.  Our regular hours of operation are Monday to Friday 8:30 AM to 4:30 PM.

    Our address for all returns is:          

    HA World Online – Returns Dept      

    5210 Cleveland Blvd., Suite 140 #198                                                                                                                           

    Caldwell, Idaho 83607                                                          

    For questions about a charge that has been made to your credit card, please contact Paypal via email or telephone.

  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.

  • Miscellaneous
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. HA World Online and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of HA World Online shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and HA World Online with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and HA World Online with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by HA World Online. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.